AI startup Nebuly has raised $21 million in a Series A funding round. The round was led by Planven, with participation from Exor Ventures, Tenacity Capital, TGVG Capital and Fastweb+Vodafone through Founders Factory. Existing investors and angel investors also joined the round.
CDP Venture Capital SGR also supported the funding through its Digital Transition Fund, which is backed by the European Union’s NextGenerationEU programme.
Nebuly develops a platform that helps businesses understand the value their AI agents bring to their operations. Its technology allows companies to measure how AI tools affect productivity, improve daily work and contribute to business revenue.
More companies are investing in artificial intelligence to improve their operations. Businesses are using AI agents to help employees, answer customer questions and automate everyday tasks. However, many companies still find it difficult to measure whether these investments are actually delivering the expected results.
The problem becomes more complicated for large businesses that use AI agents from different providers and develop their own AI tools. Traditional measurements, such as the number of users, prompts or responses, show how often people use AI but do not explain whether it saves time, improves work or increases revenue.
Nebuly aims to solve this problem by tracking how AI agents are used across a business. Its platform collects information from both employee-focused AI tools and customer-facing assistants. It then analyses this data to help companies understand how AI is affecting their business performance.
For AI tools used by employees, Nebuly measures how much time they save and how much additional work employees can complete with AI support. It also helps businesses understand which teams are using AI and what types of tasks they are completing with these tools.
The platform also helps companies identify whether employees are using AI for important business activities. It can highlight areas where workers may need additional training to get better results from AI tools and improve their productivity.
For AI assistants that interact with customers, Nebuly measures how these tools contribute to business revenue. It can also help companies identify customers who may stop using their services and find opportunities to offer additional products or services to existing customers.
Nebuly also allows company leaders and finance teams to review and adjust the assumptions used in its calculations. This helps businesses better understand the financial impact of their AI investments and make more informed decisions about where to use AI in the future.
“Every enterprise is about to face the same question from its board: what is AI actually worth to us? Nebuly exists to answer it. Until now, companies have measured AI by counting users, prompts and responses, which has fueled the recent rise of ‘tokenmaxxing’, where usage itself becomes the goal. None of that tells you whether an employee got an hour of work back or a customer got the answer they needed. Companies are now making decisions about hiring and headcount based on assumptions about AI productivity, not evidence. Decisions of that weight need real data, “said Francesco Signorato, co-founder and CEO of Nebuly.
The new funding will help Nebuly expand its sales and marketing teams in the United States and Europe. The company also plans to improve its platform to help large businesses better understand and measure the value AI brings to their operations.
