Konko AI, an AI healthcare platform based in New York City and San José, Costa Rica, has raised $6 million in funding to expand its technology and accelerate growth across Latin America.
The round was led by Hi Ventures, with participation from LifeX Ventures, SquareOne Capital, GroundUp Ventures, Phoenix Fund, and angel investors from Harvard, MIT, Google, and Tesla.
Led by Co-founder and CEO Jean-Marc Goguikian and Co-founder Michael Haddad, Konko AI helps clinics and hospitals automate patient journeys from the first contact through follow-ups. The platform is designed to reduce administrative work for doctors and give healthcare teams more time to focus on patients.
Konko AI started in Costa Rica after Goguikian saw the administrative burden faced by his wife, Dr. Juliana Vallejo, who is a physician. The company was first deployed at the clinic founded by Goguikian and Vallejo before expanding into Mexico and Colombia.
In just one year, Konko AI says its platform has managed more than 2 million patient interactions across 90 healthcare institutions and 60 medical specialties in Costa Rica, Mexico, and Colombia. Around 75% of these interactions are handled end-to-end by AI.
The platform includes several key tools. Front Office manages patient messages, triage and scheduling in multiple languages. Reactivate proactively contacts patients to close referral loops and recover missed appointments. Unify brings patient information together into a continuous record, while Analyze provides real-time analytics and AI-powered evaluation of patient needs.
“Applying AI to healthcare is more complex than most companies realize. Every clinic has unique workflows across dozens of systems, that’s why we’ve spent years working with providers to build AI that understands how healthcare operates,” said Goguikian.
Konko AI says customers have seen up to 30% revenue growth, more than 50% productivity gains, and a 30% increase in patient NPS.
The company will use its new funding to accelerate product development and expand its presence across Latin America, with a focus on improving healthcare access and reducing operational workloads for providers.
